![]() ![]() What kind of application software that doesn't even depend on the CD/DVD drive ruins the software under the drive or entries in a support file (the registry in this case) that enable the device. The problem and solution can also be replicated with iTunes 11.1.5. That doesn't really help you, I am sure, since it's months since you reported the problem. So you can fix the problem by using System Restore to a point before uninstalling iTunes. I can do the following on Windows 7 Professional 64 bit, Windows 8.1 64 bit (not Professional version), Windows 8.1 64 bit Professional version across laptops and desktops:ĭevice Manager has yellow warning with some information about registry problemsĬD/DVD does not work: doesn't show up as a device in Windows Explorer, inserting CD/DVD doesn't lead to "tap here to decide what to do, etc, depending on OS). ![]() ![]() This appears to be a problem with the design of iTunes. ![]()
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